Our ITaaS Services

Hoomix delivers comprehensive IT support tailored to small and medium-sized businesses:

🔹 Network & Infrastructure Support

• Network setup and optimization
  
  

• Wi-Fi performance management
  
  

• Switches, routers, and firewall configuration
  
  

🔹 System Monitoring & Troubleshooting

• Proactive system health checks
  
  

• Issue detection and resolution
  
  

• Performance optimization
  
  

🔹 On-Site & Remote IT Support

• Scheduled on-site technician visits
  
  

• Fast remote assistance
  
  

• Emergency troubleshooting
  
  

🔹 User & Device Support

• Workstation and laptop setup
  
  

• Software installation and updates
  
  

• User access and permission management
  
  

🔹 Security & Backup Support

• Basic cybersecurity best practices
  
  

• Data backup configuration
  
  

• Device and network protection
  
  

Why Choose IT Technician as a Service?

Traditional IT hiring comes with high costs, long-term commitments, and limited flexibility. ITaaS offers a smarter alternative:

✔ Cost-Effective

No salaries, benefits, or long-term employment costs.

✔ Flexible & Scalable

Increase or reduce service levels as your business needs change.

✔ Professional Expertise

Access skilled IT technicians with real-world experience.

✔ Reduced Downtime

Fast response times and proactive maintenance keep systems running.

✔ Focus on Your Business

Let your team concentrate on growth — not IT issues.

Who Is ITaaS For?

• Small & Medium Businesses (SMBs)
  
  

• Startups and Growing Companies
  
  

• Offices without dedicated IT staff
  
  

• Retail and Commercial Operations
  
  

• Businesses needing predictable IT support
  
  

Our Service Approach

At Hoomix, we believe IT support should be:

• Structured, not reactive
  
  

• Secure, not improvised
  
  

• Documented, not dependent on individuals
  
  

We work as an extension of your business, ensuring consistency, accountability, and long-term stability.

Service Plans

ITaaS can be delivered through:

• Monthly service plans
  
  

• Scheduled weekly or bi-weekly visits
  
  

• On-demand support
  
  

• Hybrid remote + on-site models
  
  

Plans are customized based on your business size, infrastructure, and support requirements.

Our Commitment

Hoomix provides IT support you can rely on — clear communication, professional execution, and responsible system management.

IT Technician as a Service is not just support — it’s peace of mind.